Shipping & Returns
- United states: 14-21 days
- United Kingdom: 14-21 days
- France: 14-21 days
- Rest of the world: 20-40 days
We offer free worldwide shipping :)
We offer free exchange for the defective products.
We can’t offer you a refund or exchange for a size problem, please look at our size chart before buying.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.
Some of our products cannot be returned, such as sanitary goods like earrings and downloadable software products.
To complete your return, we require a receipt or proof of purchase (we usually send you an invoice after your purchase).
Please do not send your purchase back to the manufacturer. Instead, send us an email via the contact form, a private message on our social media.
REFUNDS (IF APPLICABLE)
Once the product has been received and inspected, we will send you an email to notify you that we received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us via the contact form.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item in another size, please contact us via the contact form , we will
send you an address to return your package.
RETURN SHIPPING FEE
We will offer the return shipping fee to replace the items if they are defective or damaged.
Depending on where you live, the time it will take for the exchanged product to reach its destination may vary.